What's an "Authorization" and Can I Cancel It? - PayPal

Dec 11, 2019
PayPal

Understanding PayPal Authorizations

In the world of online transactions, an "authorization" refers to the process where funds are held by PayPal to secure a future payment for a purchase or service. When you make a purchase using PayPal, an authorization is initiated to ensure that you have sufficient funds in your account or available credit to cover the transaction. It is not an actual charge but a hold on your funds.

How Do PayPal Authorizations Work?

When you initiate a transaction, PayPal reviews the available balance in your account or checks with your credit card provider to ensure that the required funds will be available when the merchant processes the payment. This validation process helps prevent scenarios where a user spends more than they have in their account, thereby minimizing the risk for both the buyer and the seller.

While the authorization is in place, the funds are not immediately debited from your account. The authorization acts as a guarantee to the merchant that the funds will be available when they request the payment. Typically, authorizations stay in effect for a specific period, often around 29 days, after which they expire automatically if not used by the merchant.

Canceling PayPal Authorizations

PayPal provides users with the ability to cancel an authorization if the need arises. To cancel an authorization, you can follow these simple steps:

  1. Log in to your PayPal account.
  2. Click on "Activity" at the top of the page.
  3. Locate the transaction associated with the authorization.
  4. Click on the transaction to open the details.
  5. Scroll down to find the "Cancel" button.
  6. Click on "Cancel" and confirm the cancellation.

By canceling an authorization, you release the hold on the funds, and they become available again in your account. It is important to note that canceling an authorization does not guarantee an immediate refund. The actual refund process depends on various factors, such as the merchant's policies and payment processor timelines.

Why Cancel an Authorization?

There can be several reasons why you may want to cancel a PayPal authorization:

  • Change in Purchase Decision: You may have changed your mind about the purchase, and no longer wish to proceed with it. Canceling the authorization ensures that the funds are not withdrawn from your account.
  • Unsatisfactory Service: If you are dissatisfied with the quality of service provided by the merchant, canceling the authorization prevents the payment from going through, allowing you to address the issue with the seller.
  • Incorrect Amount: If there was an error in the transaction amount, canceling the authorization enables you to correct the payment details and initiate a new authorization with the correct amount.
  • Duplicate Authorization: In some cases, a merchant may accidentally request duplicate authorizations for the same transaction. Canceling the duplicate authorization ensures that your account is not charged more than once.

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